common questions  about MS Readathon

Common Questions


I did the MS Readathon last year - do I have to register again for this year?

Yes, but we will fill in a lot of the information for you, so it won’t take long.

How do I register?

Online registration is easy!

To register as an Indreading ividual participant: 

If you are under 18, Mum or Dad will need to provide parental consent. Registration is free. Simply log onto the MS Readathon website and click the “Register” button. Then you will need to select Individual registration. If you prefer to send us a Registration Form instead, you will need to print the form from our downloads and send it to us.

To register as a School:

Simply drop us an email with all your details and we’ll do it for you!

What is a 'Starter Pack'?

Your starter pack consists of a reading list and a sponsor list to help you keep track of the books you have read and who has sponsored you. The starter pack can be downloaded from the Downloads section of the website or through your MS Readathon Fundraising Page.

How do I update my contact details?

You can update your contact details either by calling the MS Readathon on 1300 677 323 or by sending us an email to

Do I need a receipt book?

Receipt books are not necessary and are only issued on request. If you request a receipt book, it must be returned to us whether it is used or not. All donations over $2 are tax deductible and some people may request a receipt for tax purposes. You only need to issue a receipt for cash or cheque donations over $2 and you do not need to issue a receipt for anyone who donates online as they are automatically sent an electronic receipt. There are 10 receipts in each book.

If you have filled your first receipt book, we can send you another. Just email us on the details stated above.



More than one payment has come out of my credit card

In the unlikely event that your payment has been processed twice, a refund can be arranged. Please provide the following details for us to be able to process your refund:

  • Participants user name or full name and date of birth
  • Date or payment
  • Amount
  • Name on credit card used
  • First 6 and last 3 numbers of the credit card.


Providing these details makes it easier for us to locate your transaction and speed up the refund process.

Alternatively, contact us on 1300 677 323.
* Please note: Depending on your financial institution, it can take up to 5 working days for a refund to be processed.


What credit cards are accepted?

Accepted credit cards are Visa, Amex and Mastercard.

Is your website secure?

Registration, payment and personal homepages are secure. You can simply see it in your url address if it is showing https. https stands for Hypertext Transfer Protocol Secure and it is a combination of the Hypertext Transfer Protocol and a cryptographic protocol.

The MS Readathon website is encrypted with a high-grade encryption (RC4 128 bit). Encryption makes it very difficult for unauthorized people to view information travelling between computers. It is therefore very unlikely that anyone can read a https page as it travels across the network.

Why are some of my sponsorship funds not showing up on my homepage?

Payments can take up to an hour to appear on your homepage. If the payment is still not showing up after this time, please contact us on 1300 677 323.


I received an error message, did my payment go through?

If the payment does not appear on the homepage after an hour, please contact us on 1300 677 323 and we will look into it.

I made a payment and never received a receipt.

You might have entered an incorrect email address. Please contact us on 1300 677 323 and we will check for you. We can send you another electronic receipt or issue you a written receipt for your payment.

How do I record offline/cash donations?

What you can do to have the offline donations included in your total fundraising:

  1. Collect all the cash donations and pay them off at the end of the fundraising period when you complete your MS Readathon
  2. Pay the donations online via credit card and keep the cash - that way money will be shown in your total straight away. The sponsor's name can be entered at the time of the payment with the credit card in the "Name to appear on page" field. Children will need to ask their parent or guardian to help them with this!
  3. Send us a cheque in the amount of the collected cash and let us know who the donation/s are from (and how much each donor has paid) and we will add them to your page.



How do I complete the MS Readathon?

Once you have finished your month of reading and fundraising, it is then time to return all of the money you have raised. If you have any cash donations, you can pay by a credit card online or at any Westpac bank branch. If you are depositing funds at a bank branch, you will need to download a Bank Payment Form from the Downloads Section or your Fundraising Page and send it to us so that we know that you have made the payment. If you are depositing cheques, make sure they are payable to "Multiple Sclerosis Limited".

If you have collected all donations online through your homepage and no further cash is to be received, there is nothing else you need to do.

If you requested a receipt book, please ensure you send it back to us. If you have lost your receipt book, you will need to complete a Statutory Declaration form which can be downloaded from the Downloads page. If you have given out receipts,  you will need to have a Justice of the Peace witness the form. If no receipts were issued then a signature from your parents is sufficient.
Please send your receipt books back to:

MS Readathon
National Processing Centre
Locked Bag 900
Blackburn VIC 3130

All funds should be returned by October 31st, to be included in the highest fundraisers. 

When do I need to send my money in by?

The official end date for money to be received is 31 October 2017. This is the cut-off date for all Fundraising Awards. Any money received after this date will still go towards your fundraising total; however, the amount added after October 31 will not be shown on your Certificate of Appreciation.

What is a completion form? Do I have to send one in?

A completion form was used in previous years and is no longer required.

How do I bank cash donations received for the MS Readathon?

See 'How do I complete the MS Readathon?' above.

I have already completed the MS Readathon but now I have some extra sponsorship, can I add it to my total?

Yes, you can. However, if you are adding this amount after October 31, this extra amount may not be added to the total on your Certificate of Appreciation. If in doubt, please contact us on 1300 677 323.

I have lost my receipt book what should I do?

As per Taxation Office requirements, if you requested a receipt book when registering, it will need to be returned to us. If you have lost a receipt book, you will need to send a statutory declaration form which is available for download from our website at download forms page

If any receipts were written from the lost books the form will need to be witnessed by a Justice of the Peace, otherwise a parent’s signature is sufficient.

I didn't receive a receipt book; do I have to send you a statutory declaration?

If you requested a receipt book but did not received one, we will require a statutory declaration form stating that you did not receive the receipt book. As no receipts will have been written from the book, we do not require the form to be witnessed by a Justice of the Peace, a parent’s signature is sufficient.

If the receipt book was not received or misplaced and has NOT been used the Statutory Declaration can be signed by a parent or guardian. If receipts were issued from the book then a Justice of the Peace will be required to witness the form.

What if I didn't read any books or get any sponsors?

For many reasons kids don’t always finish the MS Readathon and that’s ok. We would ask that you let us know by giving us a call on 1300 677 323. Please ensure that you return any receipt books we may have sent you.


What can I read?

Anything! The MS Readathon does not have a set book list. We think reading is great no matter what. You can count any reading you do during the month of August, including reading you do for school, homework or other reading programs such as the Premier’s Reading Challenge or Reading Eggs. You can also count magazines, comic books, websites, audio books and books that your parents read to you as well as tablets and e-readers.

The Children's Book Council of Australia recommends some fantastic books for children of all ages. On the site, you'll find the latest winning books in the Children's Book Council of Australia Book of the Year Award.

For more ideas and inspiration, visit our Booklist page.

What is timed reading?

With timed reading you are sponsored for the time you spend reading rather than the number of books you read. For example Uncle Jim may sponsor you 50c for every twenty minutes that you read. If you read for a total of 600 minutes (20 minutes a day for 30 days) Uncle Jim would give you $15.

Timed reading is a great choice for people who love to read big, thick books or who find reading a challenge and want to focus on the time they spend reading rather than having to finish as many books as possible.

Can I read books with large type and lots of pictures?

You should read books at your usual reading level. The MS Readathon is about having FUN, as you read for a reason. Perhaps discuss your book selection with a parent or guardian, or your teacher.

What about books with chapters?

You can take part in our timed reading which means counting how long you spend reading. This way it doesn’t matter how many chapters are in a book, just how long you spend reading it. It’s simple and a great way to help earn rewards!

I have read for a month but I love reading so much I don’t want to stop! Can I read for longer?

Yes! As long as it is okay with your sponsors, it is fine with us. Don’t forget that, if people have sponsored you per book or for the time you read and you read for more than a month, it might cost them more than they planned so check with them first to make sure they agree.

How can I record my reading on my fundraising page?

All you have to do is:

- Log in to your fundraising page.
- Select the Your Page button in the top left-hand corner.
- Scroll down to My Story, and click on the little pencil icon.
- Scroll down to the bottom of the Personal Message box, where you will now see the heading My Reading List.
- You can now add your books under the My Reading List title.
- Once you have added your books, click Update Story.


How much work is involved for schools?

The MS Readathon has been set up so most of the work is done for you. All we ask is that you promote the MS Readathon at your school through classroom or assembly announcements and also encourage students throughout the month-long reading period. We may also send you updates regarding key information throughout the program that we would ask you to promote in your newsletter.

It is the responsibility of each participant and their parents to register, collect donations and complete the program.

Can the MS Readathon and Premier’s Reading Challenge (PRC) or Reading Eggs run together?

You don’t have to choose between the MS Readathon and Premier’s Reading Challenge (PRC) or Reading Eggs - you can do them together. You can count all the books you read for the PRC or Reading Eggs as books read for the MS Readathon. The PRC booklist is a great way to find new books to read for the MS Readathon.

Find out more about how the MS Readathon works.

What's in it for schools?

Kinder children → We encourage community awareness and giving back. Through the simple and enjoyable act of reading and fundraising, we are empowering children to make a difference.

Smarter children → We encourage reading! We receive positive feedback every year from parents who tell us how much their children’s reading and comprehension have improved because of their participation in the MS Readathon. Of course, this helps with their schoolwork across the board. 

More confident children → Children grow confidence through feeling empowered. 

Can we have a school visit at our school?

To enable all schools to enjoy a presentation, we offer an online video that you can view at your school assembly, library or classrooms. There may also be an opportunity for an MS Ambassador school presenter to come and give a talk at your school. For more information on whether this is possible at your school, please contact us on 1300 677 323.

How long does a school presentation take?

The MS Readathon presentations vary in length according to the size and age of the audience we are speaking with. The average presentation will be between 10 and 15 minutes. All presentations include interactive demonstrations for the children and students, and a comprehensive overview of MS. We are happy to discuss variants on the presentation time with you when you arrange a school visit by calling our office on 1300 677 323.

How do I add my MS Readathon fundraising page link to my Facebook page?

Simply click on "Share on Facebook" in the "Share My Page" section on your online Fundraising Page.